DA office investigates Wichita used car dealership after customer complaint

WICHITA, Kan. (KSNW) — A customer complained about a Wichita used car dealership, and now the general sales manager will have to pay more than $20,000 in penalties, according to District Attorney Marc Bennett.

Bennett said a customer of Credit King Auto Sales, 3205 S. Broadway, complained to the district attorney’s office after he had trouble obtaining a title for his vehicle.

The DA’s Consumer Protection Division investigated Credit King Auto Sales and its general sales manager, Thomas Anderson.

Investigators say Anderson violated the Kansas Consumer Protection Act (KCPA) by failing to deliver the title to the vehicle within 60 days of purchase.

They also say that during their investigation, they found evidence of the fraudulent issuance of 60-day temporary registration permits, commonly known as 60-day stickers, on many vehicles sold by the dealership.

Anderson denied violating the KCPA. But Bennett said Anderson agreed to enter a consent judgment to settle the case.

The judgment asks Anderson to:

  • Pay more than $20,000 in civil penalties, fees and expenses
  • Be on a 12-month trial period and cooperate with any future complaints
  • Make sure the dealership isn’t selling vehicles they don’t own the title to either
    or have sufficient funds to issue a refund
  • Provide training to sellers to avoid repeat allegations
  • Ensure that all sellers are duly authorized before engaging in consumer transactions

Judge Stephen Ternes approved the consent judgment on Monday.

Bennett said customers should receive certificates of title within 60 days of purchasing a vehicle so they can register the vehicle. If they don’t get the title within 60 days, the transaction is “fraudulent and void”, entitling them to a refund.

Additionally, dealerships can only issue a buyer one 60-day tag after the sale of a vehicle.

Bennett reminds people that driving without proper registration is against the law.