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Former Wichita used-car dealership ordered to pay $36,000 for failing to provide car titles to customers

WICHITA, Kan. (KWCH) – A $36,334.50 default judgment has been entered against a Wichita used car dealer for additional violations of the Kansas Consumer Protection Act (KCPA) based on allegations that he failed to provide titles for several cars within sixty days of the sale.

On April 26, 2022, the Consumer Protection Division obtained default judgment against Family First Auto, LLC, formerly located at 2005 S. Broadway in Wichita, for violation of the KCPA. The dealership is closed and no longer in operation.

After the announcement of the judgment, two new consumers came forward, reporting that they had also not received a title deed from the dealer. The Consumer Protection Division alleged that Family First Auto, LLC, failed to provide two separate consumers with title to the vehicle they purchased within sixty days. One of the affected consumers was a “protected consumer” under the KCPA. Protected consumers include people with disabilities, veterans, military, and people over 60.

As part of the ruling, the court ordered Family First to pay over $5,000 in restitution to consumers, $30,000.00 in civil penalties, and to pay court costs and costs.

The district attorney reminds residents that customers must receive certificates of title within sixty days of vehicle purchase in order for the buyer to register the vehicle. Failure to provide title within sixty days renders the transaction “fraudulent and void” entitling buyers to a refund.