How to Spot a Trustworthy Car Dealership

Car dealerships play an important role in the car purchase (Where sale), so it is crucial that you choose a trusted car dealership to avoid scams and other mishaps. The reality of scams and shady deals is unfortunately very real, with scammers often using trustmarks to lure their victims.

How can you differentiate credible car dealerships problems? What are the important “must-haves” to look out for when looking for a trustworthy car dealership?

Here are 5 ways to locate a trustworthy car dealership, motus.carssupported by Motus Ford (formerly Imperial Ford):

Tip 1: Google List

A good place to start is to see if the business exists on Google, then make sure it has factual and complete details on the Google My Business listing.

Find out what the community has to say about the business by looking at reviews on Google, Facebook, and other review platforms and note how the business handles them and responds to customer concerns.

Finally, contact them and see how they respond to your query. A reputable company like motus.carswill provide you with all their dealership contact details along with car model information.

Tip 2: Branding and Branding

Carefully review overall branding to ensure there is consistency and complete branding across different marketing channels. For example, compare website branding and messaging to Facebook branding and messaging and make sure there are no unexplained differences (scammers often try to clone sites of existing brands – so check the URL detail).

Also check to see if the dealership offers reliable financing options. Trustworthy car dealerships will offer handy tools like financial calculators and can organize the financing for you with renowned financial institutions.

Tip 3: Sales Staff

An important part of your car buying or selling journey is the service and support you get from the sales staff.

Make sure the company you are dealing with has sales staff who are always helpful, knowledgeable and presentable.

The person you are dealing with should be open and willing to answer any questions and should not push you to buy and/or sell. The car company/dealer must be able to ensure consistency across all regions.

Tip 4: store

Make sure the dealer you speak to has a range of vehicles in stock. They should be able to provide complete information on any vehicles you are asking about.

This should include the car dealership’s appraisal and appraisal of the vehicle as well as a full service history. The dealership should offer you a test drive of the vehicle you are interested in.

Tip 5: first impressions

Even car dealerships that are part of a large group may not be considered trustworthy or reliable due to, for example, a lack of service or less than normal inventory. Therefore, first impressions are a good indicator of a reliable car dealership.

Listen to your instincts, if you have a bad initial feeling or experience, it’s often a marker of how the rest of the car buying or selling journey will go.

With you will experience a convenient, simple and safe car shopping journey. With a network of over 300 trusted car dealerships across South Africa, in more than 30 car brands.

Each dealership is Motus certified and backed by over 70 years of car retailing experience for guaranteed peace of mind when buying, selling, financing and maintenance your next vehicle. All you have to do is click!

Browse our range of Motus certified quality new, used and demonstration vehicles for sale here.

Visit for more information, or join the conversation at Facebook and Youtube.

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